Shipping & Returns

📦 Shipping & Returns

🚚 Shipping Information

We currently ship to:

  • Sweden (domestic)

  • EU countries

  • Selected international destinations including:

    • Norway

    • Switzerland

    • United Kingdom

    • USA

    • Canada

    • United Arab Emirates

    • Qatar

If your country is not listed at checkout, feel free to contact us at support@vytra.se and we’ll do our best to accommodate.

⏱ Estimated Delivery Times:

  • Sweden: 1–3 business days

  • EU: 3–7 business days

  • International: 5–14 business days depending on destination

Shipping fees vary by region and will be calculated at checkout. Free shipping may apply to qualifying orders.

Tracking details are sent via email once your order is dispatched.

🕒 Orders placed on weekends or public holidays are shipped the next business day.

🔁 Returns & Refunds

Due to hygiene and product safety regulations, we cannot accept returns of opened or used items.

However, we gladly offer replacements or refunds if:

  • Your order arrives damaged

  • You received the wrong item

  • The shipment is lost in transit

Please contact us within 7 days of delivery at support@vytra.net, and include your order number and a clear photo (if applicable).

⚠️ Additional Notes

  • Please make sure nicotine products are legal in your country before ordering.

  • We are not responsible for delays or seizures caused by customs authorities.

  • Unclaimed or refused international packages are not eligible for a refund.

By purchasing, you confirm that you are of legal age to use nicotine products in your country of residence.